Some Shane Dawson and Jeffree Star fans say they've found "hairs" in their Conspiracy palettes
16 November 2019, 16:01 | Updated: 16 November 2019, 16:10
Following the successful Nov. 1 launch of Shane Dawson and Jeffree Star's Conspiracy collection collab, some fans have reported finding "hairs" in their Conspiracy eyeshadow palettes.
Shane Dawson and Jeffree Star's Conspiracy collection has been one of the most buzzed-about influencer beauty drops of the entire year. The YouTube heavyweights teased the collection for months and previewed the creative process in Shane Dawson's most recent documentary series.
Finally, the highly anticipated collection arrived on November 1 and saw high demand from fans who promptly crashed Jeffree Star's Shopify site in minutes.
Now that the dust has settled and customers have received their products, some fans have taken to social media to report finding "hairs" or "fibres" in their Conspiracy eyeshadow palettes.
While the problem does not appear to be widespread, some customers are sharing pictures and videos on social media that appear to show hair-like fibres embedded inside the eyeshadow pans.
hey jeffree, i love the #ConspiracyPalette but i was swatching “pig-ment” and found a hair like material in it. i just wanted to address the issue and hopefully get it resolved pic.twitter.com/q2bfrhitr4— kira (@debrowerkira) November 11, 2019
Earlier this year, Jaclyn Hill's lipstick launch was derailed after fans shared video and photographic evidence of small fibres they'd found on their Jaclyn Cosmetics lipsticks. At the time, Jaclyn said the fibres were because of the gloves used by the people handling the lipsticks.
Considering how much attention Jaclyn Hill's doomed lipstick launch garnered, many are calling on drama channels and the pair themselves to address the complaints.
Everyone seeing JH hairy lipstick: 🤢 omg that is disgusting— كيميا (@Kartra5hian) November 14, 2019
Everyone seeing SD and JS hairy palette: omfg it’s just hair just take it out it’s not going to kill you 😍😍😍😍💋❣️❣️❣️
Someone seriously told that bitch to give the hair in her conspiracy palette a hair cut and move on 😂😂😂— Jayy screaming about HSM2 on tictoc Ruger (@JayyRuger) November 14, 2019
Y’all DRAGGED Jacklyn hill for MONTHS over that shit
Yet here they have hair in product and pans glued all weird
I love you @JeffreeStar but there is videos going around of a hair like material in the “Trisha” color of the Conspiracy palette, I hope you address the issues and make sure people have their replacements. I hope you or @shanedawson see this. I know you guys worked hard.— Rachael Wold (@WoldRachael) November 9, 2019
While neither Shane or Jeffree have addressed the "hairy" palettes, Shane has intervened to try and help a fan who complained that they'd received a broken palette.
hey morphe can u help brenda out? thanks! ❤️❤️— Shane Dawson (@shanedawson) November 10, 2019
No launch is perfect and, as it stands, only a small amount of people have complained about finding hairs in their palettes. However, fans are continuing to call on both Shane and Jeffree to speak out on the situation.